GREE Heat Pump Review in Canada [Comprehensive Brand Overview & Buying Guide]

Introduction

GREE is a globally recognized HVAC manufacturer whose products reach over 160 countries and regions. But how do GREE heat pump stand up to the unique demands of Canadian winters? This detailed review explores GREE’s heat pump lineup — including performance, pros and cons, pricing, efficiency, warranty coverage, and comparisons with top competitors — so you can make an informed decision for your home.

Overview of GREE Heat Pumps

GREE manufactures a wide range of heating and cooling products, including ducted and ductless heat pumps as well as Variable Refrigerant Flow (VRF) systems. These systems are designed to deliver energy-efficient comfort for homes and small businesses across Canada.

According to GREE, their heat pumps can deliver up to 70% energy savings compared to conventional electric heating systems. While affordability is one of their strongest appeals, GREE also produces components used by several major HVAC brands, giving them a solid reputation in global manufacturing.

Most GREE models carry Energy Star® certification and can provide reliable heating from as low as -30°C up to 24°C. Many come with standard remotes, timer features, and Wi-Fi connectivity for app-based control.

Another advantage of choosing GREE is the easy availability of spare parts, which keeps long-term maintenance affordable.

Where They Fall Short

While GREE’s value and efficiency are attractive, their customer support network in North America — particularly in Canada — remains limited. Assistance is primarily offered through professional HVAC dealers rather than directly from the manufacturer, which can make troubleshooting or warranty service a slower process.

Some homeowners also mention that outdoor units can be a bit noisy, and the mobile control app, while functional, could be more intuitive. Build quality is generally solid but doesn’t quite reach the refined feel of higher-end brands such as Mitsubishi.

In summary: GREE heat pumps are cost-effective, efficient, and environmentally conscious. However, they may not suit homeowners looking for ultra-quiet operation or strong after-sales support.

Canadian Homeowner Feedback on GREE Heat Pumps

We regularly review homeowner experiences and installer feedback across Canada to assess how GREE units perform in real-world conditions.

Most users highlight GREE’s energy efficiency and quiet operation, especially compared to older electric or baseboard heating systems. Many customers notice reduced hydro bills after installation and appreciate the smooth heating performance, even in colder regions.

However, the customer service experience varies. Because GREE’s Canadian presence isn’t as extensive as competitors like Mitsubishi or Daikin, warranty or technical issues often require working through your installer or distributor.

App performance and Wi-Fi controls receive mixed reviews — while some users enjoy the convenience, others note connection issues or limited app functionality.

Still, for homeowners prioritizing affordability and energy efficiency over brand prestige, GREE heat pumps often strike a solid balance.

Technical Specifications and Performance Details

Energy Efficiency

GREE heat pumps boast strong efficiency ratings, especially for mini-split models. Their flagship Sapphire series offers up to 38 SEER and 15 HSPF, putting them among the top performers in their category.

All major models are AHRI-certified and Energy Star® rated, which ensures verified performance under Canadian energy standards.

Noise Levels

Indoor noise levels for GREE systems typically range from 55–65 decibels, comparable to light rainfall or a normal conversation. This makes them suitable for bedrooms, offices, and family areas. Outdoor units can reach up to 68 decibels, depending on the model and installation site.

Temperature Range

GREE systems are engineered to function in challenging Canadian climates, with heating capabilities down to -30°C and cooling operation up to 46°C. Their patented two-stage compressor technology allows for efficient heating even during deep winter conditions.

Environmental Considerations

All GREE heat pumps use R-410A refrigerant, which complies with modern environmental standards and does not deplete the ozone layer.

Expected Lifespan

A well-installed and maintained GREE system can last up to 20 years. However, factors such as climate, usage frequency, and installation quality greatly influence longevity. Annual servicing and timely filter replacements are key to maximizing lifespan.

Smart Technology

Nearly all newer GREE models come with built-in Wi-Fi for smartphone or tablet control. The app allows temperature adjustment, scheduling, and monitoring energy use — although the user interface could use improvement.

How GREE Heat Pumps Work

GREE heat pumps function using a reversible refrigeration cycle, allowing them to both heat and cool your home. The system contains four main components: a compressor, condenser, expansion valve, and evaporator.

• In heating mode, the unit extracts heat from outdoor air, even in subzero temperatures, and transfers it indoors.
  
• In cooling mode, the cycle reverses, removing heat from inside your home and releasing it outside.

This process is energy-efficient because it transfers heat instead of generating it through combustion or electric resistance.

Average Cost of a GREE Heat Pump in Canada

The cost of a GREE heat pump varies depending on size, configuration, and installation requirements. Below are general estimates for Canadian homeowners:

Ductless (Mini-Split) Systems

• Entry-Level: $4,000–$6,000 — Ideal for single rooms or small apartments.
  
• Mid-Range: $6,000–$10,000 — Suitable for multi-zone or mid-sized homes.
  
• High-End: $10,000+ — Premium models with advanced features and higher efficiency.

Ducted (Central) Systems

• Entry-Level: Around $10,000 — Standard whole-home system.
  
• Mid-Range: $14,000–$18,000 — Better performance and quieter operation.
  
• High-End: $20,000+ — Designed for large homes or extreme climate conditions.
  

💡 Note: Prices include equipment and standard installation. Costs may vary by location, home size, and contractor rates across Ontario and Canada.

GREE Heat Pump Series Overview

1. Mini-Split Systems

Perfect for heating or cooling specific zones or rooms.

• Single-Zone Systems: Control temperature in one space independently.
  
• Multi-Zone Systems: Manage multiple rooms with individual temperature settings.

2. Central Systems

Integrated with existing ductwork for whole-home coverage.

• FLEXX: Provides reliable heating from -22°F to 75°F.
  
• FLEXX ECO: Slightly narrower range (5°F to 75°F) but more affordable.

3. VRF (Variable Refrigerant Flow) Systems

These systems suit large residential or light commercial buildings requiring multiple temperature zones and energy-efficient control.

GREE Heat Pump Pros and Cons

✅ Pros

• More affordable than premium brands like Mitsubishi or Lennox.
  
• High SEER ratings up to 38 for mini-split models.
  
• Quick heating performance and stable indoor comfort.
  
• Smart Wi-Fi control via mobile app.
  
• Eligible for certain Canadian rebates (up to $4,500) depending on region and model.

❌ Cons

• Ducted systems have lower SEER ratings compared to other brands.
  
• No manufacturer-backed labour warranty.
  
• Limited customer service presence in Canada.
  
• Outdoor units can be noisier than competitors.
  
• App interface is functional but outdated.

Warranty Coverage

GREE provides reasonable warranty protection, but terms can vary by series and installer.

Residential Warranty

• 5 years on parts
  
• 7 years on compressor
  
• 1 year on control components

Extended coverage may be available if the unit is installed by a GREE Select Dealer.

Commercial Warranty

Same as residential — 5 years on parts and 7 years on the compressor.

⚠️ Always confirm warranty details with your installer at the time of purchase, as terms and eligibility may differ.

Choosing the Right GREE Heat Pump for Your Home

1. GREE FLEXX

• Up to 17 SEER2 / 9 HSPF2
  
• Operates between -22°F and 129°F
  
• Low noise at 55 dB(A)
  
• Works with standard 24 VAC thermostats
  
• Uses eco-friendly R410A refrigerant

2. GREE FLEXX ECO

• Compact outdoor unit with flexible installation
  
• Up to 15.5 SEER2 / 7.8 HSPF2
  
• Noise levels around 55 dB(A)
  
• 24 VAC thermostat compatible
  
• Built for durability with corrosion-resistant fins

3. GREE SAPPHIRE

• Premium wall-mounted mini-split
  
• Up to 27 SEER2 / 11 HSPF2
  
• Quietest model in the lineup
  
• Operates down to -22°F for heating
  
• Equipped with Wi-Fi, intelligent defrost, and sleek modern design

Buyer’s Guide: Key Considerations Before Purchasing

1. Installation Quality:
   The performance and longevity of any heat pump largely depend on professional installation. Always hire a certified HVAC contractor familiar with GREE systems.
   
2. Noise Sensitivity:
   While indoor noise is modest, outdoor units can reach 68 decibels. Strategic placement can help reduce disturbance.
   
3. Budget:
   GREE is one of the most affordable options for Canadian homeowners who want solid performance without a premium price tag.
   
4. Aesthetics:
   GREE units may not have the ultra-modern appearance of some Japanese brands but still offer a clean, simple design suitable for most homes.
   
5. After-Sales Support:
   Since GREE’s Canadian support network is limited, ongoing maintenance is best handled through your installing contractor or local distributor.
   

About GREE: Company Background

Founded in 1991 in Zhuhai, China, GREE Electric Appliances Inc. has grown into one of the world’s largest HVAC manufacturers. The company employs over 80,000 people, operates 14 manufacturing facilities (including in Brazil and Pakistan), and maintains 16 research institutes and over 1,400 laboratories.

GREE Canada was officially launched in 2011, expanding the company’s footprint into North America. Its focus in Canada has been providing cost-effective, energy-efficient comfort solutions tailored to residential and light commercial markets.

How GREE Compares to Competitors

GREE vs. Mitsubishi

Mitsubishi units generally feature higher-end build quality and quieter operation. However, GREE’s systems often come at a significantly lower cost and include more advanced Wi-Fi control features. Both brands perform well in cold climates, but Mitsubishi maintains an edge in long-term reliability.

GREE vs. Daikin

While Daikin emphasizes robust maintenance and service networks in Canada, GREE outperforms many Daikin models in SEER efficiency (up to 38 vs. 22.5). Daikin’s North American manufacturing base makes parts more accessible, whereas GREE imports primarily from Asia.

GREE vs. Lennox

Lennox is a premium, U.S.-based brand known for dual-fuel systems and labour warranties. GREE, however, wins in affordability and offers higher SEER ratings in its mini-split lineup. Homeowners seeking top-tier comfort and comprehensive warranties may prefer Lennox, while cost-conscious buyers may lean toward GREE.

Frequently Asked Questions

Final Verdict: Are GREE Heat Pumps Worth It in Canada?

If you’re seeking a cost-effective, energy-efficient, and reliable heat pump, GREE offers excellent value for Canadian homeowners. Their systems perform well in cold weather, come with Energy Star® certification, and provide modern smart-home functionality.

However, those who prioritize ultra-quiet performance, robust after-sales support, or premium build quality might prefer investing in brands like Mitsubishi or Lennox.

For most households, GREE delivers strong comfort and efficiency without the premium price tag — a practical balance for the average Canadian home.

Expert Help Choosing the Right Heat Pump

Need help selecting the best heat pump for your home?
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For more information on energy efficiency standards and incentives in Canada, visit Natural Resources Canada.

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