Partner Terms of Service & Code of Conduct

1. About the Partner Program

The Verified Partner Program connects homeowners requesting HVAC quotes on FurnacePrices.com with independent, licensed contractors. Participation is currently free of charge. We do not charge sign-up fees, recurring fees, or per-lead fees, and we do not take a commission on work you complete. We may introduce a paid plan in the future. If we do, we will notify active partners by email at least 30 days in advance, and you may leave the program before any fees apply.

We may update these Terms from time to time. We will notify active partners by email at least 30 days before material changes take effect.

2. Eligibility & Verification

• You must hold a valid TSSA contractor registration, maintain active WSIB coverage or exemption, and carry commercial general liability insurance of at least $2,000,000.
• You authorize us to verify the information and documents you provide.
• You agree to notify us promptly if any licence, registration, or insurance lapses, is suspended, or changes.
• We may approve or decline any application at our discretion.

3. Leads

• Each homeowner request may be shared with up to two (2) partners who serve the relevant area and service.
• We do not guarantee any number, quality, or conversion rate of leads. Volume depends on factors outside our control, including search traffic, season, and demand.
• Lead information is confidential. You may use it only to respond to that homeowner’s request, and may not sell, share, or add it to marketing lists without the homeowner’s consent.
• You are solely responsible for your quotes, pricing, contracts, and workmanship.

4. Your Profile & Content

• You grant us permission to display the logo, photos, descriptions, and other materials you provide on FurnacePrices.com for the purpose of promoting your company.
• You confirm you own or have permission to use everything you submit.
• We may edit profile content for length, clarity, and accuracy, and decide where and how partners are featured on the site.

5. Partner Badge & Branding

• Approved partners may display the FurnacePrices.com Verified Partner badge on their website and marketing materials.
• You may not otherwise use our name, logo, or content, or imply that we endorse specific offers, without written permission.
• You must remove the badge within 14 days of leaving or being removed from the program.

6. Liability

The program is provided “as is.” We are not a party to any agreement between you and a homeowner and are not responsible for disputes arising from your work. We are not liable for missed or delayed leads caused by technical issues, third-party services, or circumstances outside our reasonable control. Please let us know immediately if you stop receiving leads or notice an issue with your profile.

7. Ending the Partnership

• You may leave the program at any time by emailing us. Please follow up on any leads already received.
• We may suspend or remove a partner with notice, or immediately in cases of serious or repeated complaints, lapsed licensing or insurance, or breach of these Terms.

8. Code of Conduct

We hold our partners to the same standard homeowners expect from us. We follow up with homeowners to make sure they’re well served.

1. Respond promptly. Contact new leads during regular business hours, ideally the same day.
2. Be clear about who you are. You represent your own company. Never say or imply that you work for FurnacePrices.com.
3. Be honest. Recommend only what the homeowner needs. No high-pressure sales tactics.
4. Respect people’s time. Arrive when scheduled, or call ahead to reschedule.
5. Be courteous. Your staff should be respectful and professional with homeowners at all times.
6. Support your work. Provide prompt, quality service if problems arise after installation.
7. Respect fellow partners. Never make negative claims about other FurnacePrices.com partner companies.

Questions about these Terms? Contact us at Furnaceprices.com1@gmail.com.